Privacy policy

 

Orders in our online shop (contract performance)

When you place an order in our online shop, we process personal data you provide during checkout (in particular: name, billing/shipping address, email address, and order details such as items, quantity, price and shipping method).

 

Purposes of processing

Processing and fulfilling your order (performance of contract), incl. shipping

Order-related communication (e.g., confirmation, inquiries, status updates)

Payment processing via payment service providers

Compliance with legal obligations (incl. retention obligations)

Establishment, exercise or defence of legal claims (if necessary)

 

Legal bases

Art. 6(1)(b) GDPR (performance of a contract / pre-contractual steps)

Art. 6(1)(c) GDPR (legal obligation)

Art. 6(1)(f) GDPR (legitimate interests, e.g., IT security, fraud prevention, enforcement of claims) EUR-Lex

 

Recipients / categories of recipients

Shipping carriers (delivery)

Payment service providers (e.g., PayPal, Stripe)

IT/hosting providers (website/shop operation)

Tax advisors / authorities where required by law

 

Retention
We store order and invoice data for contract handling and, where applicable, for statutory retention periods. In Austria, records may typically be subject to a 7-year retention obligation where applicable.

 

Your rights & complaint
You have the rights of access, rectification, erasure, restriction, data portability and objection (subject to GDPR requirements), and you may lodge a complaint with the competent supervisory authority.

 

Supervisory authority:
Austrian Data Protection Authority (Österreichische Datenschutzbehörde)
Barichgasse 40–42
1030 Vienna
Austria
Website: https://www.dsb.gv.at

 

 

Cookies

 

Only a technically necessary session cookie is used. This cookie stores a unique session ID that is required to manage the user session.
The cookie is deleted as soon as all browser windows are closed.

We do not use any analytics or tracking services.

 

If you have any questions about data protection, please feel free to contact:

KALEIDOCRAFTed e.U. Robert Mrla

Anton-Baumgartner-Strasse 44/C1/0305

1230 Vienna, Austria

E-Mail: contact@kaleidocrafted.com

A data protection officer has not been appointed.